SE NOC Shift Tool

Settings

Revision History — restore if something resets

Accent Color

Font

End of Shift Reminder

default 7:50 AM for 1st Shift

DOCSIS Interval

minutes

Panel Width

Tab Order & Visibility Alt+1–N to jump

Keyboard Shortcuts

`Alt + 1–8`	Jump to tab by position
`Alt + T`	Stamp timestamp in focused field
`Alt + N`	Open Quick Notes
`Alt + D`	Go to DOCSIS
`Alt + P`	Go to Calls & Tickets
`Alt + R`	Go to Reports

Browser Notifications

Get a browser alert when DOCSIS goes overdue, even if the tab is in the background.

Feature Usage since last reset

Local AI (Tunnel URL)

Paste your Cloudflare tunnel URL when your computer is on. Falls back to cloud AI if unreachable or blank.

Danger Zone

Clears incidents, DOCSIS, dispatch notes. Keeps roster and maintenance.

Quick Notes

▶ Hub Codes

ATN — Allentown

AVE — 2266 Ave A

BAN — Bangor

BRK — Big Rock

CTY — Catasauqua

EST — Easton

EMM — Emmaus

HTN — Hellertown

HNJ — Holland

KNJ — Kingwood

LCP — Leather Corner

LEH — Lehighton

NAZ — Nazareth

PAL — Palisades

PKD — Parkland

PNJ — Phillipsburg

SAV — Savercool

SFD — Sell Field

TTN — Trexlertown

WBH — Wilkes-Barre HE

WBO — WB Office

WGL — Wind Gap Lower

WGU — Wind Gap Upper

🎫 FreshService

SE NOC

Update On-Call Roster

Import Previous NOC Report

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